Tous les ebooks de Di McLanachan en EPUB


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Télécharger le livre :  The Ultimate Negotiation Book

The Ultimate Negotiation Book


Peter Fleming , Di Mclanachan , Mo Shapiro


If you want to be the best, you have to have the right skillset. From influencing and persuading to choosing a negotiating style and using NLP, THE ULTIMATE NEGOTIATION BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main...


Parution : 2018-08-23
Télécharger le livre :  The Ultimate Sales Book

The Ultimate Sales Book


Peter Fleming , Christine Harvey , Di Mclanachan , Grant Stewart


If you want to be the best, you have to have the right skillset. From sales strategy and account management to negotiation and customer service,THE ULTIMATE SALES BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes,...


Parution : 2018-04-19
Télécharger le livre :  Selling in 4 Weeks

Selling in 4 Weeks


Peter Fleming , Christine Harvey , Di Mclanachan , Grant Stewart


Selling In 4 Weeks is a comprehensive guide to sales, giving you everything you need to know in one place. Made up of four bestselling books in one, this book delivers a complete course in selling. From strategy and account management to negotiation and customer service...


Parution : 2015-01-29
Télécharger le livre :  Persuasion And Influence In A Week

Persuasion And Influence In A Week


Di Mclanachan


SundayExplore factors that influence, both positively and negatively and discover how influencing is selling MondayUnderstand the power of personality and charisma and ensure you are putting the right message acrossTuesdayUse the Assertiveness Sentence technique to...


Parution : 2013-07-26
Télécharger le livre :  Successful Customer Care in a Week: Teach Yourself

Successful Customer Care in a Week: Teach Yourself


Di Mclanachan


The ability to look after your customers is crucial to anyone who wants to advance their career. Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in...


Parution : 2012-07-13

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