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Online Resolution of E-commerce Disputes

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Online Resolution of E-commerce Disputes

Perspectives from the European Union, the UK, and China

Jie Zheng

Springer
Date de publication : 2020-10-03

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This book discusses how technological innovations have affected the resolution of disputes arising from electronic commerce in the European Union, UK and China. Online dispute resolution (ODR) is a form of alternative dispute resolution in which information technology is used to establish a process that is more effective and conducive to resolving the specific types of dispute for which it was created.

This book focuses on out-of-court ODR and the resolution of disputes in the field of electronic commerce. It explores the potential of ODR in this specific e-commerce context and investigates whether the current use of ODR is in line with the principles of access to justice and procedural fairness. Moreover, it examines the major concerns surrounding the development of ODR, e.g. the extent to which electronic ADR agreements are recognized by national courts in cross-border e-commerce transactions, how procedural justice is ensured in ODR proceedings, and whether ODR outcomes can be effectively enforced. To this end, the book assesses the current and potential role of ODR in resolving e-commerce disputes, identifies the legal framework for and legal barriers to the development of ODR, and makes recommendations as to the direction in which practice and the current legal framework should evolve.

In closing, the book draws on the latest legislation in the field of e-commerce law and dispute resolution in order to make recommendations for future ODR design, such as the EU Platform-to-Business Regulation on Promoting Fairness and Transparency for Business Users of Online Intermediation Services (2019) and the United Nations Convention on International Settlement Agreements Resulting from Mediation (2018), which provide the legal basis for ODR’s future development.

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Détails

Auteur

Jie Zheng

Marque

Springer

Collection

n.c

Parution

2020-10-03

Pages

369 pages

EAN papier

9783030541194

Langue

Anglais

Informations ebook

EAN PDF

9783030541200

Prix

127,19 €

Nb pages copiables 3

Nb pages imprimables 36

Taille du fichier 5765 Ko

Informations sur l'accessibilité

EAN EPUB

9783030541200

Prix

127,19 €

Nb pages copiables 3

Nb pages imprimables 36

Taille du fichier 4413 Ko

Informations sur l'accessibilité

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Auteur(s) du livre

Jie Zheng

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