Reinventing ITIL® in the Age of DevOps

Innovative Techniques to Make Processes Agile and Relevant

Abhinav Krishna Kaiser

  • Apress

  • Date de publication : 2018-12-12

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Delve into the principles of ITIL® and DevOps and examine the similarities and differences. This book re-engineers the ITIL framework to work in DevOps projects without changing its meaning and its original objectives, making it fit for purpose for use in DevOps projects. Reinventing ITIL® in the Age of DevOpsshows you the relevance of ITIL since the emergence of DevOps and puts a unique spin on the ITIL service management framework. Along the way you will see that ITIL is a mature service management framework and years of maturity will be lost if it’s made invalid. 

The ideas, recommendations, and solutions provided in Reinventing ITIL in the Age of DevOps can be leveraged in order to readily develop solutions or create proposals for clients. The ideas in this book can be further expanded to deliver seamless services to DevOps projects. 

What You Will Learn
  • Discover the basics of ITIL and DevOps
  • Compare ITIL and DevOps
  • Understand the structure of a DevOps organization and adapt the ITIL roles to this structure
  • Re-engineer ITIL for DevOps projects
  • Implement major processes such as incident management, configuration management, and change management processes in DevOps projects
  • Automate activities within processes

Who This Book Is For 

Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365.

Détails
Auteur
Abhinav  Krishna Kaiser
Marque
Apress
Collection
n.c
Parution
2018-12-12
Pages
306 pages
EAN papier
9781484239759
Langue
Anglais
Informations ebook
EAN PDF
9781484239766
Prix
70,64 €
En savoir plus
Nb pages copiables 3
Nb pages imprimables 30
Taille du fichier 6871 Ko
Ce livre est accessible aux handicaps   Informations sur l'accessibilité
EAN EPUB
9781484239766
Prix
70,64 €
En savoir plus
Nb pages copiables 3
Nb pages imprimables 30
Taille du fichier 9390 Ko
Ce livre est accessible aux handicaps   Informations sur l'accessibilité
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Defaut-Illustration Abhinav Krishna Kaiser
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