Tous les ebooks de la collection "Pratiques d'entreprises" - Éditions EMS


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THE ART OF WELCOMING


Béatrice Dogor Di Nuzzo


This book can be considered a study aid for improving service quality within a company. It is aimed at any person or business wishing to attain a higher level of quality when in contact with customers and suppliers.When you work in the hotel industry you are often...

Parution : 2013-09-19
Format(s) : PDF sans DRM
Éditeur : Éditions EMS
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17,99
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Managing Careers at Michelin


Daniel Boulanger , Alan Duke


At a time of increasing debate over the advantages of careers in big companies, here is a view from the inside of what takes place at Michelin. This legendary company, renowned throughout the world but still with a strong family grass-roots identity, is a career...

Parution : 2011-09-01
Format(s) : epub sans DRM
Éditeur : Éditions EMS
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19,99

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