Kirsty Williamson has focused her career almost entirely on research since 1996 when she obtained her PhD. For much of that time she was Director of the research group, Information and Telecommunications Needs Research (ITNR), a joint initiative of Monash University and Charles Sturt University in Australia. She has undertaken many research projects and has received many research grants from a range of different non-government and government organisations, including the principal funding body of Australian Universities, the Australian Research Council (ARC). Her research has been widely published.