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Cruise to Success is a hands-on guide and handbook to create a library marketing campaign. Examples and step-by-step instructions assist both the novice and expert in presenting a campaign to attract the campus community to the library's resources. - Step-by-step...
Bullying and Sexual Harassment provides practical guidance on how to recognise and reduce bullying and harassment. It explains and advises on what steps a manager should take when they first become aware of such problems and how to be pro-active rather than reactive. It...
Body language can account for 70% of the message people give out. Aimed at first line management, this book examines basic body language, the impact that body language can have at work, and how we need to ensure that we are giving out the right non-verbal messages in...
This publication was the outcome of a research project undertaken by a team of researchers from Queensland University of Technology and Brisbane Catholic Education Office throughout 1999-2000. The report was originally distributed to a limited number of participants and...
A Most Delicate Monster will be particularly useful for practitioners. The focus is on the running of small special libraries and particularly the one-person library.A professional outlook is maintained without neglecting the full range of tasks required in a one-person...
Floods, fires or earthquakes can cause critical damage to books and to records. A recovery effort which is well-intentioned but ill-informed or hasty may make the damage far worse. What should be done? What should not be done? This is the first book on disaster recovery...
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