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Télécharger le livre :  Zingerman's Guide to Giving Great Service
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Zingerman's Guide to Giving Great Service


Ari Weinzweig


Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service.Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised...

Parution : 2012-06-26
Format(s) : ePub
Éditeur : Hyperion
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6,99
Télécharger le livre :  Cheap Cabernet
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Cheap Cabernet


Cathie Beck


I didn't know that people come into our lives, and sometimes, if we're terribly lucky, we get the chance to love them, that sometimes they stay, that sometimes you can, truly, depend on them.Cathie Beck was in her late thirties and finally able to exhale after a...

Parution : 2010-07-20
Format(s) : ePub
Éditeur : Hyperion
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6,99
Télécharger le livre :  Impatient with Desire
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Impatient with Desire


Gabrielle Burton


A great adventure.A haunting tragedy.An enduring love.In the spring of 1846, Tamsen Donner, her husband, George, their five daughters, and eighty other pioneers headed to California in eager anticipation of new lives out West. Everything that could go wrong did, and an...

Parution : 2010-03-09
Format(s) : ePub
Éditeur : Hyperion
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6,99
Télécharger le livre :  Too Many Cooks
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Too Many Cooks


Emily Franklin


Hilarious and wise, Too Many Cooks celebrates a year in the family kitchen with one mom, four kids, and a picky pediatrician husband. Emily Franklin's food memoir Too Many Cooks was born of two simple loves: food and children. A foodie and former chef, Franklin wants to...

Parution : 2009-05-01
Format(s) : ePub
Éditeur : Hyperion
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7,49
Télécharger le livre :  Memory Lessons
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Memory Lessons


Jerald Winakur


The story of becoming a doctor, and being a son. Jerald Winakur is a doctor who cares for, and about, the elderly. Dedicated and compassionate, he's a surrogate son to many. And yet, all his years of service helping patients and their families adjust to the challenges...

Parution : 2009-01-01
Format(s) : ePub
Éditeur : Hyperion
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7,99
Télécharger le livre :  Summer Blowout
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Summer Blowout


Claire Cook


Bella Shaughnessy is addicted to lipstick with names like My Chihuahua Bites and Kiss My Lips, an occupational hazard, since she works as a stylist and makeup artist for her family's small chain of beauty salons in Marshbury, Massachusetts, along with her four...

Parution : 2008-06-03
Format(s) : ePub
Éditeur : Hyperion
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6,99
Télécharger le livre :  Sammy's House
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Sammy's House


Kristin Gore


The heroine of Kristin Gore's bestselling inside-the-beltway romp Sammy's Hill returns, and this time the laughs are richer and the stakes are higher--at home and in the house (the White House, that is).Samantha Joyce is many things: Health care policy wonk....

Parution : 2007-07-03
Format(s) : ePub
Éditeur : Hyperion
J'achète
6,99

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