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From a well-known consultant and speaker, a “must-read” (Kevin Grossman) guide to identifying the pain points along the hiring and talent-development process, where bias keeps managers and recruiters from making better decisions More than ever,...
The Russian invasion of Ukraine came on the heels of a series of crises that tested the resilience of the EU as a compound polity and arguably reshaped European policymaking at all levels. This Element investigates the effects of the invasion on public support for...
This Cambridge Element aims to advance theory by investigating the nature of participation in public service delivery. It situates itself under the theory of Public Service Logic to advocate for a strategic orientation to participation as an element of value creation in...
US Presidents have long issued presidential directives to federal agencies to adopt and implement programs to advance presidential priorities, both pursuant to statutes passed by Congress and outside of them. Federal courts from the first presidency established their...
This Element examines the recent history of nonprofit sector-wide advocacy at the federal level, focusing on work done by national nonprofit infrastructure organizations and national charities, to advocate on issues, such as tax incentives for charitable giving, that...
Intelligence is a concept that occurs in multiple contexts and has various meanings. It refers to the ability of human beings and other entities to think and understand the world around us. It represents a set of skills directed at problem-solving and targeted at...
From Caligula and the time of ancient Rome to the present, governments have relied on experts to manage public programs. But with that expertise has come power, and that power has long proven difficult to hold accountable. The tension between experts in the bureaucracy...
This Element synthesizes the current state of research on organizational social networks from its early foundations to contemporary debates. It highlights the characteristics that make the social network perspective distinctive in the organizational research landscape,...
In 2015, Old Fadama, the largest informal community in Accra, was a government 'no-go zone.' Armed guards accompanied a participatory action research team and stakeholders as they began an empirical research project. Their goals: resolve wicked problems, advance...
This Element reinvigorates calls to explore avenues to further integrate the research fields of Organization Theory (OT) and Family Business (FB). It presents the family business literature in management journals and categorizes these papers based on four types of...
This Element presents and discusses the main trajectories in the evolution of the concept of ambiguity and the most relevant theoretical contributions developed around it. It specifically elaborates on both the intrinsic perspectives on ambiguity as an inherent part of...
This Element argues for a complementarity principle – governance values should complement political values – as a guide for designing the structures and procedures of public administration. It argues that the value-congruity inherent in the complementarity principle is...
Why are some subnational governments more likely to lobby the national government than others? Extant research in social sciences has widely discussed lobbying dynamics in the private sector. However, governments lobby governments, too. In the United States, lobbying is...
This Element explores the role of public managers as designers. Drawing from systems-thinking and strategic management, a process-tracing methodology is used to examine three design processes whereby public managers develop strategies for adapting to climate change,...
Paradoxes, contrary propositions that are not contestable separately but that are inconsistent when conjoined, constitute a pervasive feature of contemporary organizational life. When contradictory elements are constituted as equally important in day-to-day work,...
Networks contain complex patterns of dependency and require multiple levels of analysis to explain their formation, structure, and outcomes. In this Element, the authors develop the Multilevel Network Framework. The framework serves as (i) a conceptual tool to think...
What do frontline social service providers do during client interactions when they lack adequate formal organizational resources to respond to clients' needs? To answer this question, this Element presents two large-scale qualitative studies of Israeli frontline...
The question of how agencies can work together has been central to the field of public administration for several decades. Despite significant research, the process of collaboration can still be a fraught endeavour for practitioners. Nevertheless, agencies keep trying...
Although countries differ tremendously in population size, comparative public administration has not considered this context factor systematically. This Element provides the most comprehensive theoretical and empirical account to date of the effects that country size...
Interest in networks in the fields of public management and policy has grown to encompass a wide array of phenomena. However, we lack a stable and empirically verifiable taxonomy for delineating one network class from another. The authors propose all networks and...
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