Annie Lau, BE, PhD, is leader researcher of the Consumer Informatics group at the Centre for Health Informatics (CHI), Australian Institute of Health Innovation, Macquarie University, Australia.CHI is the most active and productive consumer informatics research program in Australia, innovating new ways for consumers to engage with clinicians and health services through the use of e-health. Annie Lau has published important original research in this area and has led multiple international reviews on the role of social media for consumers and patients.