Tous les ebooks de Vikas Krishna en EPUB


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Télécharger le livre : The Science of Service Systems
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The Science of Service Systems

Haluk Demirkan , Vikas Krishna , James C. Spohrer

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range...

Parution : 2011-04-20
Format(s) : ePub
Éditeur : Springer
Collection : Service Science: Research and Innovations in the Service Economy
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94,94 €
Télécharger le livre : Service Systems Implementation
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Service Systems Implementation

Haluk Demirkan , Vikas Krishna , James C. Spohrer

Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service...

Parution : 2011-02-07
Format(s) : ePub
Éditeur : Springer
Collection : Service Science: Research and Innovations in the Service Economy
J'achète
94,94 €

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