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This book examines the transformative power of patient engagement in revolutionizing healthcare organizational efficiency. It expresses a need for a more patient-centered approach in healthcare delivery to improve patient outcomes and organizational workflows. Using...
This book explores the challenges in adopting customer relationship management (CRM) models in developing countries, with a focus on Palestine. Examining the cultural, organizational, and technological contexts, it reveals how these factors create adoption gaps,...
Social media has become vital in Generation Z users' daily lives, as they are the most connected group through social media; however, studies have shown the negative side of using social media heavily, particularly loneliness. Furthermore, the COVID-19 pandemic has...
This open access book is a compact guide to the development of sustainable business, which has become the central concept in discussions about the future development of humanity and planet earth. It provides basic terminology and concepts on sustainable business and...
Digital transformation will affect every company or organization sooner or later, regardless of the industry, country, or type of organization. In recent years, this impact has become disruptive, and there is an increasing need for companies to innovate their business...
Online shopping is undergoing significant changes around the globe, evolving in the food and non-food segments alike. Representing a vital distribution channel that reaches countless customers, sales from online shopping have long-since exceeded USD 1000 billion per...
This book integrates the fundamental concept of international business theory, internationalization theory, and market orientation theory providing an accessible and detailed introduction to the wide array of different research field. It provides a reader with an...
Every organization faces the challenge of competing in the digital economy. An increasingly dynamic environment requires more flexible and resilient organizations. The spread of the COVID-19 pandemic revolutionized dormant concepts and standards, requiring innovative...
This is an Open Access book.Hoping to incubate a unique idea about workplace design, Dr. Agustin Chevez walked in isolation for 42 days from Melbourne to Sydney. His pilgrimage delivered 34 Signposts, a collection of insights which hold the promise to guide us to a...
The recent shift in labour markets has heightened the demand for alternative work arrangements. Virtual reality (VR) technology plays a significant role in this transition, with remote work as efficient as work performed from an organization's own office space. This...
This book provides the statistical basis for quantitative risk management by presenting and explaining the most important distributions. Distributions describe the occurrence and impact of a risk. They are a prerequisite for risk aggregation, risk analysis and risk...
This book explores the nature of the socially responsible organization, specifically the role of crisis management in creating a socially responsible organization. It applies the Myers-Briggs Personality Typology (MBPTI) and the Thomas-Kilmann Conflict Framework to...
This book explores the organizational and operational activities of real Positron Emission Tomography (PET) radiopharmaceutical manufacturing. Centered around the author’s professional experience, this book specifically explores: (1) the selection and preservation...
This book explores how the Covid-19 pandemic has impacted businesses of all types around the world. It investigates and consolidates the relationships that businesses have with their key stakeholders in order to shed light on the complexity of the challenges and...
This book provides extensive insight into the impact of electro-mobility (e-Mobility) on traditional automobile manufacturers. The authors analyse the drivers of e-Mobility and develop a forecast model with the help of exclusive industry reports from leading investment...
This book focuses on how digital technologies and rapid developments in artificial intelligence are shaping a new generation of cyber-physical systems based on the convergence among robots, sensors, and 3D printing. The book tells a story based on data and indicators to...
This book is to provide insights into the process of individual unlearning, which is little known in previous studies.This is the first book that described how employees should unlearn, i.e., abandon obsolete and outdated beliefs or routines to acquire new ones, at...
This book reviews creative technologies that underpin the human activities of converting data and information into knowledge, creating new ideas based on that knowledge, and validating those ideas. The book calls such creative technology “knowledge technology” and...
This book explains Chester Barnard’s management theory clearly, faithfully, and systematically. When Barnard published The Functions of the Executive in 1938, it caused a paradigm shift in the research area of management. He aimed to clarify what executives should...
Mobility in Germany is embracing market changes like never before. Megatrends, notably, digitalization, urbanization and sustainable thinking are driving Germany’s mobility transformation such that traditional players are rethinking their business models and new...
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