Tous les ebooks de Varsha Jain en PDF et EPUB


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Télécharger le livre :  Customer Centric Support Services in the Digital Age
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Customer Centric Support Services in the Digital Age


Anupama Ambika , Varsha Jain , Emmanuel Mogaji , Jagdish N. Sheth


This book explores how customer service can become the singular competitive differentiator for organizations in the digital era.Given the pace of digitization and the rise in customer expectations post-pandemic, organizations must focus on customer-centricity in all...

Parution : 2023-12-30
Format(s) : PDF, ePub
Éditeur : Palgrave Macmillan
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168,79
Télécharger le livre :  Artificial Intelligence in Customer Service
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Artificial Intelligence in Customer Service


Anupama Ambika , Varsha Jain , Emmanuel Mogaji , Jagdish N. Sheth


This edited volume elucidates how artificial intelligence (AI) can enable customer service to achieve higher customer engagement, superior user experiences, and increased well-being among customers and employees.As customer expectations dictate 24/7...

Parution : 2023-08-17
Format(s) : PDF, ePub
Éditeur : Palgrave Macmillan
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168,79
Télécharger le livre :  Re-imagining Educational Futures in Developing Countries
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Re-imagining Educational Futures in Developing Countries


Robert Ebo Hinson , Varsha Jain , Felix Maringe , Emmanuel Mogaji


This book explores the challenges and precarity of higher education post-pandemic, explicitly focusing on higher education in emerging countries. Looking beyond the pandemic, the editors and contributors provide a holistic view of the residual legacies of global health...

Parution : 2022-02-14
Format(s) : PDF, ePub
Éditeur : Palgrave Macmillan
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84,39

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